OUR SERVICES
Since its founding in 1991, CTC, Inc., a private non-profit 501(c)3 company, has been providing technical support services to government agencies with expertise and knowledge in community preparedness and homeland security, public safety practices, technology assessments, and planning for technology commercialization and/or transition. CTC has a core staff with considerable expertise in supporting the state and local public safety community, and has used this staff, along with a wide range of other subject matter experts, to provide state and local public safety agencies and those organizations that support them, services and advice regarding the appropriate use of technology.
CTC’s services include:
Assessments and Feasibility Studies for regionalization of 911 Public Safety Answering Point (PSAP) centers and other public safety government services. CTC has the capability to assess the performance of a wide variety of public safety agencies to identify the feasibility of consolidating or regionalizing those services with other government entities. ... more
Information Sharing Solutions for government agencies and their industry partners that include: meeting, workshop, and conference planning and management. CTC has personnel with extensive expertise in providing management of national- and regional-level homeland security/public safety events. CTC’s event management services include handling all facets of the event from inception to post-event reporting. ... more
Needs Assessments and Requirements Generation
CTC has exceptional skills in conducting needs assessments, as well as in the generation of program or technology requirements.CTC has worked extensively with federal agencies, industry, academia, and state and local first responders in providing these services.
Literature Reviews
This process begins with extensive document research and data mining to identify common elements and best practices for your particular need. The next step relies on the insight of the end users, whereby CTC utilizes surveys and/or focus groups to gather the needed information.Surveys and Focus Groups
CTC has personnel proficient in survey design, implementation, and analysis. We can acquire information for clients via survey alone, or coupled with a subsequent focus group, which can provide even more detailed information on a myriad of topics. CTC also has expertise in managing/facilitating focus groups, especially as they relate to public safety needs and requirements for equipment and technology. One of CTC’s strengths is that our facilitators, having years of public safety practitioner service themselves, understand not only how to access needs articulated by a group, but how to ask important questions, incorporating those needs with operational practices and current policies and procedures. ... moreMarket and Technology Assessments
Knowledge is power and making intelligent business decisions relies on solid, reliable market research. CTC performs market and technology assessments, which can be performed as a stand-alone service or can be followed by a focus group (see above) to collect user requirements. ... moreProgram and Project Management
CTC has exceptional skills and extensive experience in program support and project management at the state and federal level of government. CTC’s staff has achieved success in this area by being focused on long-term strategies-- as well as short-term metrics--that have been accomplished both on time and within the planned budget.Test and Evaluation Support
CTC can assist your company or agency with test and evaluation support for innovative technologies aimed at the public safety market. This can be done as an extension of a focus group intended to collect user requirements, or as a stand-alone service. ... moreTechnology Transition Support
CTC’s experts in technology commercialization and transition can provide you with a review of your technology and options for moving towards deployment. CTC’s efforts range from helping to develop or analyze commercialization pathways, strategies, and plans to providing market analysis reports tailored to your technology, as well as strategies for implementation. ... moreVulnerability Assessments
CTC utilizes many of the principals of Crime Prevention Through Environmental Design (CPTED) in conjunction with advanced methods developed by federal security agencies for conducting Vulnerability Assessments (VA) for communities, public safety facilities, schools, departments/agencies, and private sector clients. ... more
